Terms of Service for TextBack Local
Effective Date: 02/17/2026
These Terms of Service (“Terms”) govern your use of the automated SMS response service operated by Elite Slab Acquisitions LLC (DBA TextBack Local).
By placing a call to a supported business location that uses this service, you agree to these Terms.
1. Service Description
TextBack Local operates an automated missed-call response system.
When a consumer places a call that is not answered, the system may send one automated SMS response containing relevant contact or service information.
Messages are transactional in nature and are sent only in response to user-initiated contact.
TextBack Local does not send promotional or marketing messages.
2. Opt-In Method
Users opt in by initiating a phone call to a supported business location.
If the call is not answered, a one-time automated SMS message may be sent in response.
Consent is provided through the act of placing the call.
3. Message Frequency
Message frequency is limited to:
One (1) SMS message per missed call
No recurring messages are sent.
4. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
TextBack Local is not responsible for charges incurred from your mobile provider.
5. Opt-Out Instructions
You may opt out of receiving future messages at any time by replying:
STOP
After sending STOP, you may receive a confirmation message. No further messages will be sent unless you initiate contact again.
6. Help Instructions
For assistance, reply:
HELP
You may also contact us at:
Email: support@textbacklocal.com
Website: https://textbacklocal.com
7. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission by carrier networks.
8. Limitation of Liability
TextBack Local is not responsible for:
Service interruptions
Third-party website availability
External platform errors
Carrier network delays
This service is provided “as is” without warranties of any kind.
9. Service Administration
TextBack Local provides and manages the automated messaging system.
Participating business locations are responsible for their own operations and customer interactions outside of this messaging service.
10. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
By placing a call to a supported business location, you may receive a one-time automated text message if your call is missed. Msg & data rates may apply.